Poolwerx is the largest pool and spa maintenance company in the world. Over the past three decades, the business has revolutionised the pool service industry through its franchise-operated model and now operates in over 355 territories with 670 service vans and 160 retail stores across Australia, New Zealand and America. Founder and CEO John O’Brien says implementing Oracle NetSuite helps the company continue to lead the industry, especially with its point-of-sales (POS) system, service management and the back-of-house inventory and financial controls. Ultimately, O’Brien says NetSuite helps the company protect and increase the value of their franchisees’ businesses, which is Poolwerx’s No. 1 priority.