NetSuite Support
Your success is our top priority and we ensure that our customers receive the maximum return on their Oracle NetSuite investment. After your NetSuite go-live, access to efficient, effective NetSuite ERP support is imperative. When unexpected issues arise, the right expertise at the right time allows your organization to keep moving forward, avoiding hurdles that may otherwise cause your business to stall. We offer a full range of NetSuite services.
Find out the best ways to optimize NetSuite
NetSuite Optimization
Our dedicated team of Oracle NetSuite experts has a proven, in-depth understanding of all features and functionalities of the Oracle NetSuite system. With our technical support and managed services, we help make NetSuite work for your specific business needs, NetSuite users, NetSuite projects, new modules, and give you the highest return on your investment.
We can assist you from all stages of NetSuite implementation to subsequent optimization in all areas, offering NetSuite support from basic support to advanced customer support.
- Implementing eCommerce applications
- Creating workflows and process mapping
- Developing custom KPI
- SuiteCommerce Advanced
- Creating Java scripts and reports.
- Designing portals and their modification
- RSS feeds and website Integration
- NetSuite Advanced Modules Implementation
- NetSuite Customization Dashboards
- Customizing business processes or creating complex workflows
Our Oracle NetSuite optimization service gives you an advantage and helps you to streamline core trends and non-core processes in your business. This will help you to rapidly improve operational efficiency, performance, and business outcomes with your team through the effective use of technology.
NetSuite Customer Support
Our NetSuite support services and support package provides customers the hands-on product expertise, strategic guidance, configuration support, resources, and ongoing optimization assistance your business needs to tackle business challenges and improve efficiency and productivity.
NetSuite Customer Support
Our NetSuite tech support provides the hands-on product expertise, strategic guidance, configuration support, and ongoing optimization assistance your business needs to tackle business challenges and improve efficiency and productivity.
Committed to Helping You Save Money
NetSuite ERP system can save you both time and money and hence is an integral part of both small and large companies alike to manage things better and keeping provisions open for future growth and development of the company.
Provide Ongoing Support
We understand excellent support is key to developing and maintaining strong relationships with our clients. Our NetSuite tech support will help you get the most out of your investment, by providing the industry expertise you need, when you need it.
NetSuite Modules
NetSuite Accounting
Accounting and Beyond. As your company grows and you face more complex business challenges, we got you covered. As a unified platform, NetSuite accounting software seamlessly integrates with all the other pieces of the suite, including financial management capabilities, inventory and order management, HR, customer management, eCommerce and more.
NetSuite SuiteCommerce
Enjoy a rich set of features, easily manage and maintain your site with drag-and-drop tools, and enhance it with a selection of extensions. SuiteCommerce unifies eCommerce with your core NetSuite operational business systems, providing a single view of customer, order, inventory and other critical business data and enabling real-time visibility across your business while powering personal and relevant experiences.
NetSuite CRM
With all the capabilities of a traditional CRM solution, such as sales force automation (SFA), customer service management and marketing automation, plus the ability to manage quotes, commissions, sales forecasts and partner relationships, NetSuite CRM provides a seamless flow of information across the entire customer lifecycle — from lead all the way through opportunity, order, fulfillment, renewal, upsell, cross-sell and support.
NetSuite SuiteCommerce Advanced
SuiteCommerce Advanced unifies eCommerce with your core NetSuite operational business systems—inventory and order management, customer support and financials— providing a single view of customer, orders, inventory and other critical business data that enables personal and relevant experiences.
NetSuite SuiteSuccess
SuiteSuccess is a proven approach for a faster NetSuite implementation, following leading best practices in your industry. SuiteSuccess is a product and an approach to NetSuite implementations. The methodology includes leading practices based on your industry. SuiteSuccess accelerates your NetSuite ROI while reducing overall business risk often associated with online technology projects.
NetSuite Supply Chain Management
NetSuite procurement capabilities communicate with suppliers and ensure accuracy throughout the purchasing process. Then, integrated demand planning, inventory management and predictive analytics optimize production strategies, and work orders and routing ensure supply plans are executed and products are delivered as promised.
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Frequently Asked Questions
Is NetSuite a CRM?
NetSuite Customer Relationship Management (CRM) delivers powerful customer experience capabilities all in a single cloud platform, including customer data sales force automation, marketing automation, order management, inventory, inventory levels, eCommerce, and customer service and support.
What does a NetSuite consultant do?
NetSuite consultants provide NetSuite support to work with technology users client databases, communicate with internal teams and clients, review and interpret business requirements, respond to client expectations, develop system design and related documents, providing support services for technical and functional inputs, and lead projects from start to finish.
Whether you are a small or medium-sized business, privately owned or non-profit organization, we will work to find the right answer for your specific needs and business goals.
Together we work to optimize your resources on a project, reduce the overall impact to the organization during implementation, and prepare you to adopt and own the solution going forward. Our goal is to implement a solution that not only solves your current challenges, but also prepares you for the future.
Can ERP implementation be difficult?
An ERP implementation project can be complex since it affects business processes across the entire organization. And to realize the benefits of the new system, people often have to change the way they work—often replacing longstanding manual processes with more optimize, efficient, automated processes.
What is special about NetSuite solutions?
Unified view of the business: NetSuite empowers any firm to run its entire business from a single platform. It brings together finance, supply chain, manufacturing, HR resources and eCommerce on one system, with the benefit of one database, rather than using disparate software for each of those functions.
How many users can NetSuite have?
NetSuite environment supports any number of user groups ranging from one to into the thousands. Contact us to learn more about support option for your team.
Is Salesforce like NetSuite?
Perhaps the most important difference is that NetSuite support option is primarily an ERP (Enterprise Resource Planning) software with an included CRM system. On the other hand, Salesforce is only a CRM software solution with no ERP included.
What is NetSuite premium support?
NetSuite Premium Support or Advanced Customer Support provides everything Basic NetSuite Support includes plus toll free help for non- critical issues, priority case queuing, weekend support, early notification of new releases, and supporting online commerce response services.
How to get customer support NetSuite
Need NetSuite support? We’ll get you the help you need. Contact us through Live Chat, email, or give us a call at (877) 932-2478. Looking for expert advice check out our support articles.
How much does NetSuite planning and budgeting cost?
Connect with our help center to inquiry about pricing. We would be happy to give pricing for integration, support services, training, strategy, project, or anything else that might be affecting your NetSuite environment.
Is NetSuite worth learning and training other users?
NetSuite ERP is worth considering if you’re a small, medium- or large-sized company looking for a one-stop, online scalable solution with impressive customization development capabilities and professional services. If you know you’ll need a CRM and other organization tools for functions such as accounting, HR and payroll, it will be a solid growth investment.
What type of system is NetSuite?
NetSuite is a full suite of cloud-based enterprise resource planning (ERP) applications that give organizations an advantage, giving an organization everything they need to run their business efficiently and accelerate growth. NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and eCommerce software.
What you can expect from NewGen Business Solutions
We help our customers stay ahead of upcoming product upgrades and how the changes can affect their business processes or NetSuite instance. Offering everything from optimization, training, team training to helpdesk resources service, and events, our NetSuite support services has your organization covered, throughout the life-cycle of your solution.
What Is A NetSuite Solution Partner?
NetSuite Solution Providers are business application experts who deliver complete NetSuite cloud computing solutions, from selling NetSuite licenses to implementation, training, and support service. Solution Providers have demonstrated accounting/ERP, CRM or eCommerce expertise delivered with proven methodologies that ensure your success. NetSuite’s Solution Providers share our vision of helping medium-size companies and enterprises run their businesses better.
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