Managed Services For NetSuite

Keep Your Software Growing With You

Questions? Call 1-877-932-2478

NetSuite Experts When You Need Them

NetSuite Premium Support by NewGen

Everyone wants NetSuite to just work. But the reality is your team is likely pulled in the directions of daily operations of just keeping the lights on.

For your NetSuite system to deliver real business value you need to actively manage and optimize it. Do you have the resources to manage this in-house? 

We’re one of the world’s leading NetSuite consulting groups – with nearly 15 years of NetSuite specific experience to our name. We’ll perform all the tasks that you can’t (or prefer not to!) to get the most of of your NetSuite investment. Let our services extend your own.

One-Stop Shop

What's Included with Premium Support?

Functional Assistance

Imagine an immediate response, anything goes, on-shore Help Desk to service your problems just in time - reachable by phone or email.

New Release Adoption

Utilizing new release features can reap huge benefits for your organization. We inform you of new features, coach you on how to best use them and ensure that when the new release features go live they'll run without a hitch.

Configuration

Business systems are more valuable when they are tailored to you. Our in-house business analyst and technical services teams tailor-make scripts, workflows, reports and more to take our customers that last mile.

Training

We can bring our knowledge to you with classroom or remote training sessions to ensure you're getting the most out of your software.

Reports and Dashboards

Create new dashboards, KPI's, workbooks and reports with our team. Spend less time looking for solutions on your own and get immediate value with our team.

SuiteScript & Integrations

Experienced in both integration products and custom-designed solutions we have seen and handled it all. Utilize our in-house development team with 100's of thousands of lines of code under their belts.

netsuite-arizona-newgen-partner-client-topcon

From the scoping call to the finished product, NewGen was right there for us. As long as we’re on NetSuite we will continue to partner with NewGen and can’t recommend them enough!

LaVette Strickland IT Analyst, Topcon Positioning Systems

The Right Help At The Right Price

Premium Support Tiers

Select

NetSuite Premium Support
6 Support Hours Monthly
  • Risk Free Initial Assessment
  • Account Manager
  • $500 Discount on any any NewGen NetSuite Add-On
  • Support Hours Discount for Case or Project Services (5%)

Preferred

NetSuite Premium Support
25 Support Hours Monthly
  • Risk Free Initial Assessment
  • Account Manager
  • $750 Discount on any any NewGen NetSuite Add-On
  • Support Hours Discount for Case or Project Services (7.5%)
  • Unused monthly hours roll-over
Popular

Premium

NetSuite Premium Support
40 Support Hours Monthly
  • Risk Free Initial Assessment
  • Account Manager
  • $1,000 Discount on any any NewGen NetSuite Add-On
  • Support Hours Discount for Case or Project Services (7.5%)
  • Unused monthly hours roll-over

How can we help you?

If you’re ready to find out how NewGen can help you drive better business, let’s talk.