NetSuite B2B Customer Portals
PortalGen is a powerful NetSuite SuiteApp that lets you build fully customizable NetSuite customer portals in as little as 15 minutes – without complex coding or development. Using native NetSuite Saved Searches, you can control portal pages, display real-time business data, and publish customer-facing information with ease. PortalGen makes it simple to create secure, flexible, and efficient customer portals tailored to your business needs, all directly within NetSuite.
Build a customizable NetSuite customer portal in as little as 15 minutes with PortalGen. Use Saved Searches to manage portal pages and business data.
The ultimate customer experience platform for NetSuite.
Personalize Every Experience.
With customer portals tailored for NetSuite, empower your customers to self-serve efficiently. This reduces the time employees spend on routine inquiries and boosts overall customer satisfaction, delivering seamless and efficient service.


Why are customer portals important?
Today’s tech-savvy customers expect self-service options. Customer portals empower them to find what they need independently, boosting satisfaction and loyalty. Meanwhile, businesses save time and cut costs by reducing employee involvement in routine inquiries.
- Easily create, duplicate, and edit sales orders with custom field support
- Pay and print single or multiple invoices
- Update and share files on case records
- Share native and custom records effortlessly
- Fully customizable branding with configurable styles and colors
- Mobile-ready for on-the-go access
Ensure your customers reach their desired outcomes consistently.
Differentiate yourself from the competition by offering your clients a streamlined, professional, and organized portal.
Deliver experiences clients
love
Provide clients with the access they expect, fully available on both mobile and web.
Visibility at every step
Gain control and visibility throughout every step. Make data-driven decisions with detailed reporting, role-based access, and audit trails.
Uncompromising enterprise security at every level.
Uncompromising enterprise security. Protect your data with encryption, audits, SOC II compliance, GDPR adherence, and flexible deployment options.
Publish all your data without limitations
With PortalGen, there are no limits to the data you can publish. Any data you can organize with a saved search – including custom fields and records – can be seamlessly integrated into your pages.
Zero implementation costs
Zero implementation costs – PortalGen is easy to set up and manage, even for non-technical users.
Collaborate in context
Collaborate within the context. Assist customers through messaging, video calls, document sharing, signatures, and forms.
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