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Research Insights: Why Today’s In-Store Customer Experiences Are Inadequate

Brought to you by NewGen, a customer-centric ERP consulting group with over 25-years of experience

Brian Kilcourse, Managing Partner of analyst firm, Retail Systems Research, reveals why today’s in-store customer experiences are inadequate.

To learn more, download your complimentary benchmark report from Retail Systems Research and NetSuite, Commerce Convergence: Closing the Gap Between Online and In-Store, please click here http://bit.ly/RSRGReport.

https://www.youtube.com/watch?v=ib_IIgfyEKM

Research Insights: Why Today’s In-Store Customer Experiences Are Inadequate – YouTube

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