EAC and I&D – Part 4

Brought to you by NewGen, a customer-centric ERP consulting group with over 25-years of experience

Let’s talk!
ConventionSuite was designed using a “Hybrid+Core approach” that is built on a leading cloud ERP platform, NetSuite.

A Hybrid+Core approach simply means the system was designed to be used in a show and/or project centric environment with the added capability of using ERP Core components.

With that being said; A system that can serve as a Hybrid model that can relate to the fact that your service model can be delivered by show and/or project centric methodologies, will allow your organization to overcome the short comings of traditional industry standard software, thus allowing you to excel and penetrate other sub-segments of our industry effortlessly.

Let’s Learn!
By using our Core CRM within a Hybrid+Core approach, we can see how a core component can be utilized depending on our Hybrid “best practices”.

  • Whether you are in a sales or support assurance cycle, customers and prospects need the certainty that you are capable of providing them with peace of mind by using the “best industry practices” available.
  • Hybrid “Best practices”  of the industry functionality built into the platform.

Listed below are Core functions tied to Hybrid “best practices”

+      CRM Core used in a Show-Centric (GSC, SM, EAC, I&D) will be used for:

Sales workflow approach assurances:
  • template orders from previous year
  • prior pricing quotes
  • upselling capabilities (targeted based previous event sales)
Support workflow approach assurances:
  • Collaboration using case / jobs
  • instant online exhibitor support
  • instant workflow notifications on when one subcontractor/resource stops and another starts 
  • support workflow approach assurances


+       CRM Core used in a Project-Centric (EH, SM, EAC, I&D) will be used for:

Sales workflow approach assurances:
  • estimate tied to workorder tracking
  • template tracking
  • template orders from previous year’s
  • prior pricing quotes
  • upselling capabilities (targeted based previous project sales)

Support workflow approach assurances:
  • collaboration using case / jobs
  • vendor collaboration
  • quality control
  • collaboration using case / jobs
  • instant online exhibitor support
  • Instant workflow notifications on when one sub-contractor/resource stops and another starts

+        CRM Core General – NetSuite ERP

  • Email marketing based on sales history
  • Marketing Campaigns
  • Sales/support calendars
  • Resource/support scheduling
  • Task management
  • Phone out/in
  • Integrated Email out/in
  • Omni-channel customer/prospect market segmentation
  • show-producers
  • exhibitors
  • b2b e-commerce shoppers
  • Help Desk
  • Wikis
  • Case management
  • Automated Workflows
  • Sales processes
  • Support processes

As you can see; by using CRM Core we have added the assurance of “certainty of collaboration” in the sales and support cycles – separating us from the “business as usual” types – or may we say the reactive majority vs. pro-active minority.

EAC’s and I&D’s will typically use a Project-Centric approach to the industry. But with that being said; we have also seen many use certain GC functionality as well, whether it’s allowing for:

One-time rentals or labor for one or many booths within in show can be handled through a highly customizable show portal, that your exhibitors or GC’s can log into.

Also the handling of show management in a Project or/and Sub-Project basis with the issuance of an asset, consumable items and labor to the show site can be handled effortlessly.

Let’s be innovative!
Innovation separates the leaders from the followers. Understanding that the best technology gives many companies in today’s ultra-competitive environment the foundation to use “best practices” in a way they could only of imagined a few short years ago.

By using the right platform – innovation comes easily.

Innovation comes in many forms, ask us for other ways our technology sets us apart!

Let’s Grow!
With its roots firmly planted on the #1 cloud-based ERP in the world NetSuite, ConventionSuite has a foundation that many organizations dream about.

NetSuite’s platform is used by 16,000 plus companies worldwide (multi-lingual/currency).

NetSuite’s power is derived from the fact it is a totally integrated business system. With that being said; NetSuite for the Convention/Event industry(ConventionSuite) was originally designed for the General Contractor, Show Management, and Exhibit House side of the business due to the strength of the integrated E-Commerce, but quickly branched into the Exhibitor appointed contractors and I & D side of the business due to NetSuite’s strong project tracking, inventory, fixed assets and scheduling functionality.

Let’s look!
NewGen Business Solutions is an expert in “open architecture” business process and we have an alternative for you! ConventionSuite. ConventionSuite is powered by the Hybrid+Core approach that’s built on the world’s #1 cloud ERP platform NetSuite.

SO —Let’s talk, so we can learn, innovate, look, grow and best of all – WIN!

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