Case Study: Lovesac Marries Visibility, Efficiency and Growth

Lovesac’s hard-earned success from a garage start-up to a revolutionary furniture designer and manufacturer was threatened by process inefficiencies and poor visibility locked inside a Microsoft legacy environment. The company desired a cloud-based solution that would deliver a single view of all customer, order and inventory data to enable a superior and seamless, omnichannel  experience across in-store, online and call center touchpoints and that could scale to significant increases in market demand.