NetSuite Optimization

NetSuite Customer Relationship Management (CRM) delivers powerful customer experience capabilities all in a single cloud platform, including customer data sales force automation, marketing automation, order management, inventory, inventory levels, eCommerce, and customer service and support.

NetSuite benefits enable certain features like customizable dashboards, unified customer records, and real-time access, which in turn are used to help make timely business decisions. These components create a highly efficient and personalized sales cycle, customer fulfillment, and above satisfactory service processes.

Why NetSuite?

Whether you’re a startup or an enterprise, or somewhere in between, NetSuite gives you the visibility, agility, and control to make the right decisions quickly. With built-in flexibility and native business intelligence, NetSuite gives customers a full picture of their business—all in one place—that is accessible from anywhere. That’s why we’re trusted by more than 31,000 customers around the world, including Lovesac, Spikeball, HINT, Beeline, W2o Group, and T3 Micro.

NetSuite is a business technology vendor based in San Mateo, California. Its portfolio includes applications for enterprise resource planning (ERP), financial management, e-commerce, omnichannel commerce, customer relationship management (CRM) and professional services automation (PSA).

General settings can be found by navigating to Home > Set Preferences > Optimizing NetSuite. Within this section, there are several areas users can customize to help speed page-load times. 

By integrating company-specific and contextual data from across the suite, NetSuite Text Enhance will help customers transform:

• Finance and Accounting: NetSuite Text Enhance can help finance and accounting teams to expedite collections, close the books faster, and focus on more strategic and fulfilling work by accelerating time-consuming writing tasks. Examples of assisted authoring use cases include writing targeted and personalized collection letters and generating summaries and narratives for financial reports.
• Supply Chain and Operations: NetSuite Text Enhance can help supply chain and operations teams streamline purchasing and logistics and improve the quality of product-related communications. Examples of assisted authoring use cases include generating procurement orders and request letters; developing personalized vendor engagement letters and emails to chase delayed purchase orders; developing customer updates on delivery schedules; and creating product descriptions that are used by sales, support, and implementation teams for invoices, website, and point-of-sale systems.
• Sales and Marketing: NetSuite Text Enhance can help accelerate marketing and sales tasks to create more effective campaigns that drive revenue. Examples of assisted authoring use cases include developing personalized email content for marketing campaigns and sales pitches; generating contextual responses to leads and prospects; and drafting written quotes and proposals.
• Human Resources: NetSuite Text Enhance can help employees, managers, and HR leaders increase the speed and accuracy of important HR activities. Examples of assisted authoring use cases include writing job descriptions and requisitions; drafting goals, including detailed descriptions and measures for success; creating content for peer-to-peer kudos; providing a summary of the employee’s performance based on feedback gathered across the year from the employee, peers, or managers, and goal progress and achievements.
• Customer Support: NetSuite Text Enhance can help increase customer support agent productivity and improve the customer experience. Examples of assisted authoring use cases include generating responses to online customer comments, such as reviews and commentary in forums and on social media; creating escalation notices for internal teams; and customer support case updates for both internal teams and customers.