NetSuite Customer Portals

PortalGen is a robust SuiteApp for NetSuite that empowers you to build fully customizable customer portals in less than 15 minutes—using nothing but Saved Searches. With PortalGen, you have full control over pages and data through the Saved Searches you create, enabling seamless and efficient publishing.

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Simplify interactions with customers, vendors, and partners.

The ultimate customer experience platform for NetSuite.

Personalize Every Experience.

With customer portals tailored for NetSuite, empower your customers to self-serve efficiently. This reduces the time employees spend on routine inquiries and boosts overall customer satisfaction, delivering seamless and efficient service.

Why are customer portals important?

Today’s tech-savvy customers expect self-service options. Customer portals empower them to find what they need independently, boosting satisfaction and loyalty. Meanwhile, businesses save time and cut costs by reducing employee involvement in routine inquiries.

Easily create, duplicate, and edit sales orders with custom field support
Pay and print single or multiple invoices
Update and share files on case records
Share native and custom records effortlessly
Fully customizable branding with configurable styles and colors
Mobile-ready for on-the-go access

Ensure your customers reach their desired outcomes consistently.

Differentiate yourself from the competition by offering your clients a streamlined, professional, and organized portal.

Deliver experiences clients
love

Provide clients with the access they expect, fully available on both mobile and web.

Visibility at every step

Gain control and visibility throughout every step. Make data-driven decisions with detailed reporting, role-based access, and audit trails.

Uncompromising enterprise security at every level.

Uncompromising enterprise security. Protect your data with encryption, audits, SOC II compliance, GDPR adherence, and flexible deployment options.

Publish all your data without limitations

With PortalGen, there are no limits to the data you can publish. Any data you can organize with a saved search – including custom fields and records – can be seamlessly integrated into your pages.

Zero implementation costs

Zero implementation costs – PortalGen is easy to set up and manage, even for non-technical users.

Collaborate in context

Collaborate within the context. Assist customers through messaging, video calls, document sharing, signatures, and forms.

Trusted by 40,000+ world-class brands and organizations of all sizes