NetSuite B2B Premium Customer Portal
Modernize your customer self-service in minutes.
Get started fast and launch an infinitely configurable, no-code customer portal.
- Increase customer satisfaction by empowering customers to find answers.
- Lower costs by reducing support requests with online self-support tools and information.
- Eliminate timely billing steps by allowing customers to create their own orders and pay their own invoices.
- Zero development costs with pages built by Saved Searches and drop-down menus.
- Immediate ROI with no development or start-up time needed.
A 24/7 self-service online account for creating orders, paying invoices, viewing saved searches and repeat purchasing.
"PortalGen is NetSuite's missing Customer Service SuiteApp."
Zero to portal in 3 simple steps.
1) Install the SuiteApp.
No development time. Fully configurable with fields, forms and saved searches — not code.
2) Modify the out of the box pages and NetSuite Saved Searches.
Start with the default pages and edit the saved searches to add any of your custom fields to support your unique needs and business logic.
3) Take it live and enjoy customer service automation!
- Create, duplicate and edit sales orders.
- Pay and print invoices and orders.
- Share any native or custom records.
Modern feel that's mobile first.
Launch fast, and stay ahead of the customer self-support curve.
In a recent survey by Statista, 88% of respondents indicated that they expect a company or brand to provide an online customer service portal.
A portal can mean the difference between satisfied customers and missed expectations.
