NetSuite B2B Portal

NetSuite B2B eCommerce

NetSuite Customization

Succeeding at B2B commerce takes more than an attractive website. Companies need to create sites that engage business customers, maximize their buying efforts and save them time. NetSuite B2B portal is NetSuite’s B2B eCommerce solution, SuiteCommerce, empowers B2B sellers to create sites that engage business buyers, maximize their buying efforts and save time. 

What is a B2B Portal?

NetSuite B2B portal allows you to manage your relationships with different customers, distributors and partners from a single platform. It can provide support for complex product configurations as well as the full catalogue of products and services.

NetSuite pulls together all financial, transactional, inventory and customer service data, which can then be accessed throughout the organization. Businesses can leverage this view across eCommerce, point of sale, sales and marketing channels, and in doing so they can allow customers to interact with the business in any way they want and still receive a rich, personalized experience.

 

What eCommerce platforms integrate with NetSuite?

Make it Easy for Your B2B Buyers

Capabilities including converting online quotes to sales orders, paying invoices and checking order status and account balances enable business accounts to maximize their buying efforts and minimize manual work.  

Rich Customer Profiles

Better serve your business accounts by leveraging a centralized repository of customer information from all channels and touch points.

 

 

Accelerate Your eCommerce Deployment

With experience from thousands of eCommerce deployments, we’ve developed a set of leading practices designed to get your site up and running in 30 days or less.

 

What is NetSuite SuiteCommerce?

With SuiteCommerce, your web store is natively unified with NetSuite order and inventory management, ERP and CRM, providing a single source of data that allows merchants to deliver a more consistent and relevant customer experience while streamlining operations, better managing suppliers and stock, speeding fulfillment and improving customer service. 

NetSuite B2B eCommerce Benefits

NetSuite B2B eCommerce Features

online-purchasing

Storefront

Choose from a selection of prebuilt, mobile-optimized themes to provide the site design that best reflects your brand. Make it easy for shoppers to find, learn about and buy your products with a host of features, including alternative images, product comparisons, saved shopping carts and creation of lists.

NetSuite commerce api

Billing

Automate and expedite your billing process by giving buyers the ability to review and manage payments online. Give business accounts their own negotiated prices, terms and credit limits, and offer payment methods like invoice billing and ACH processing. Customers can view invoices and make full or partial payments against single or multiple invoices.

Suitecommerce

Cart and Checkout

Business users can leverage easy-to-use, drag-and-drop site management tools to add landing pages, enhance existing pages, manage content and commerce categories and subcategories and assign items to categories. Work on changes to your site and then schedule the changes to go live on your timeline or publish them immediately. All revisions are tracked and auditable.

NetSuite work order management

Account Management and Support

Help business buyers be more efficient by providing direct access to review account balances, deposits and credit memos. Enable self-service returns management so shoppers can initiate an online return authorization. Improve engagement and client satisfaction by enabling customers to submit queries directly to your support desk. Give customers complete access to their order histories and allow them to easily reorder items from past purchases.

suitecommerce advanced

Purchasing

Provide the tools to easily purchase online, including routine, repeat and bulk ordering capabilities. Marry the supply side with the buy side through integration with vendors, distributors and manufacturing entities, all within the NetSuite platform. Online orders automatically convert to invoices with workflow management of approval, fulfillment and billing.

netsuite ecommerce integration

Site Management

Business users can leverage easy-to-use, drag-and-drop site management tools to add landing pages, enhance existing pages, manage content and commerce categories and subcategories and assign items to categories. Work on changes to your site and then schedule the changes to go live on your timeline or publish them immediately. All revisions are tracked and auditable.

NetSuite Manufacturing premium

Reporting and Analytics

Help drive sales and optimize website performance with eCommerce dashboards, predefined reports and key performance indicators. Monitor in real time every aspect of your website, including online traffic, lead generation, page load times, web orders, average items per order, wholesale account registrations and back-in-stock requests.

improve quality manufacturing

Access-Restricted Site

Limit your wholesale catalog’s exposure to approved buyers. Qualify new wholesale account requests by setting up automated checkpoints to hold new registrations until final approval is granted by a reviewer.

Trusted By Over 31,000+ Businesses Big & Small

What Is A NetSuite Solution Partner?

NetSuite Solution Providers are business application experts who deliver complete NetSuite cloud computing solutions, from selling NetSuite licenses to implementation and support. Solution Providers have demonstrated accounting/ERP, CRM or eCommerce expertise delivered with proven methodologies that ensure your success. NetSuite’s Solution Providers share our vision of helping medium-size companies and enterprises run their businesses better.      

From the scoping call to the finished product, NewGen was right there for us. As long as we’re on NetSuite we will continue to partner with NewGen and can’t recommend them enough!
LaVette Strickland
IT Analyst, Topcon Positioning Systems

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