Case Study: IT Integrator and Reseller Transforms for Data-Driven Growth

After 10 years on Microsoft Dynamics GP, Golden Star Technology needed a more agile system for growth. The IT integrator and reseller, supplying more than 2,000 customers with services and technology from HP, Dell, Cisco and others, was held back by limited visibility, manual processes and customization issues. GST also lacked dedicated software for CRM and professional services, relying heavily on Excel and personal contact lists.